Frequently Asked Questions
Everything you need to know about shopping with Shop Common Thread.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that final sale items and intimate apparel are not eligible for return.
How do I know which size to choose?
Each product page features a detailed size guide and fit notes. Since we curate pieces from various designers, we recommend checking the specific measurements provided for each garment.
Do you offer international shipping?
Yes, Shop Common Thread ships worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
How should I care for my Common Thread garments?
To ensure longevity, we recommend following the care label instructions on each piece. Generally, we suggest washing in cold water and hanging to dry to preserve fabric integrity and color.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can request a change or cancellation within 1 hour of placing your order by contacting our support team via live chat or email.